Terms of Service

1. Agreement to Terms

By accessing or using Llewra ("the Service"), operated by LF Labs (Mallorca, Spain), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.

These Terms apply to all visitors, users, and subscribers of llewra.io and the Llewra WhatsApp assistant.

2. Service Description

Llewra is an AI-powered executive assistant accessible primarily through WhatsApp. The Service may include:

• Calendar management and scheduling
• Email triage, drafting, and management
• Task tracking and reminders
• Communication assistance and summaries
• Integration with third-party services (Google Workspace, etc.)
• Decision support and information retrieval

The Service is provided on an "as available" basis and features may change as we develop the product.

3. Account & Access

To use Llewra, you may need to:

• Join our waitlist and be approved for access
• Provide accurate and complete registration information
• Connect your WhatsApp number to the Service
• Grant access to third-party services (calendar, email) as needed

You are responsible for maintaining the security of your account and WhatsApp number. You must be at least 18 years old and have the legal capacity to enter into these Terms.

4. Acceptable Use

You agree not to use Llewra to:

• Violate any applicable law or regulation
• Send spam, phishing, or unsolicited messages through the assistant
• Attempt to reverse-engineer, exploit, or circumvent the AI systems
• Upload malicious content, malware, or harmful files
• Impersonate others or use the Service fraudulently
• Process data of third parties without their consent
• Use the Service for any illegal, harmful, or discriminatory purpose
• Attempt to extract training data or model weights from the AI

We reserve the right to suspend or terminate access for violations of this policy.

5. AI-Generated Content

You retain responsibility for all decisions made based on AI-generated content. Llewra is an assistant, not a replacement for professional judgement.

6. Intellectual Property

Our IP: The Llewra name, logo, website, software, and underlying technology are owned by LF Labs. All rights reserved.

Your content: You retain ownership of all data and content you provide to Llewra. By using the Service, you grant us a limited licence to process your content solely to provide the Service.

AI output: Content generated by Llewra in response to your inputs is provided for your use. We do not claim ownership of AI-generated outputs created for you.

7. Subscription & Payment

Llewra will offer subscription tiers:

Payment processing is not yet active. When available:

• Subscriptions renew automatically unless cancelled
• You may cancel at any time; access continues until the end of the billing period
• Refunds are handled on a case-by-case basis
• Prices may change with 30 days' notice
• All prices are in USD and exclude applicable taxes

8. Data Processing

Your use of Llewra involves the processing of personal data as described in our Privacy Policy.

Where you use Llewra in a business context and we process personal data on your behalf, we act as a data processor under GDPR. A Data Processing Agreement (DPA) is available upon request by contacting francois@p-yconsulting.com.

9. Disclaimers & Warranties

The Service is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, either express or implied, including but not limited to:

• Merchantability or fitness for a particular purpose
• Accuracy, reliability, or completeness of AI-generated content
• Uninterrupted or error-free operation
• Compatibility with all devices or third-party services

We do not warrant that the AI will always produce correct, appropriate, or useful outputs.

10. Limitation of Liability

To the maximum extent permitted by applicable law (including EU consumer protection regulations):

Nothing in these Terms excludes or limits liability for death, personal injury caused by negligence, fraud, or any liability that cannot be excluded under EU or Spanish law.

11. Termination

Either party may terminate this agreement:

• You may stop using the Service and request account deletion at any time
• We may suspend or terminate your access for breach of these Terms, with notice where practicable
• We may discontinue the Service with 30 days' notice

Upon termination, your right to use the Service ceases. We will delete your data in accordance with our Privacy Policy retention schedule.

12. Governing Law & Disputes

These Terms are governed by the laws of Spain and, where applicable, European Union law.

In the event of a dispute:

1. Informal resolution — Contact us first. We'll try to resolve it within 30 days.
2. EU Online Dispute Resolution — EU consumers may use the EU ODR platform.
3. Courts — Disputes shall be subject to the exclusive jurisdiction of the courts of Palma de Mallorca, Spain, unless EU consumer law grants you the right to bring proceedings in your country of residence.

13. Modifications

We reserve the right to modify these Terms at any time. We will provide notice of material changes by:

• Updating the "Last updated" date at the top of this page
• Sending notification via email or WhatsApp for significant changes

Continued use of the Service after changes constitutes acceptance. If you disagree with updated Terms, you should stop using the Service.

14. General Provisions

• Severability: If any provision is found unenforceable, the remaining provisions remain in effect.
• Entire agreement: These Terms, together with the Privacy Policy, constitute the entire agreement between you and LF Labs.
• No waiver: Failure to enforce any provision does not waive our right to enforce it later.
• Assignment: We may assign these Terms in connection with a merger or acquisition. You may not assign your rights without our consent.
• Language: These Terms are drafted in English. In case of conflict with any translation, the English version prevails.

15. Contact Us

Questions about these Terms?